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Customer reviews of The Motor Company

At The Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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The Motor Company

The Motor Company
5
4.6

Based on 40 customer reviews

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  • 5

    So pleased!!

    By Kelly S on 16 October 2019 | Verified purchase

    Matt is extremely friendly and very honest, looked after me very well and didn't push me to buy! Definitely recommend this place! Aftercare is also 100%, very pleased!

    Reply from The Motor Company on 17/10/19

    Hello kelly We are over the moon that you like your new Ford Focus st. We hope you enjoy your new toy Many thanks The motor company Birmingham Ltd


  • 5

    Amazing customer service

    By Ashia A on 11 October 2019 | Verified purchase

    Very helpful, never pressured me to buy. Made sure they done what ever they could to make the purchase as smooth and easy as possible. Very happy.

    Reply from The Motor Company on 11/10/19

    Hello ashia Thank you for your prompt response in leaving us a review for the Vauxhall Astra that you brought from us here at The Motor Company. It was lovely meeting you and your mom. We hope you enjoy your new motor ¿¿


  • 5

    The Motor Company

    By Paul C on 09 October 2019 | Verified purchase

    I found Matt at the Motor Company to be a genuine person who was friendly and interested in the customer. He clearly wants to provide a pressure free and professional service to his customers and I would not hesitate to buy another vehicle from The Motor Company.

    Reply from The Motor Company on 09/10/19

    Thank you for your custom Paul it was a pleasure to sell you one of our vehicles. We hope to see you in the near future. Many thanks The motor company Birmingham Ltd


  • 5

    Genuine honest car trader well recommended

    By Mark H on 23 September 2019 | Verified purchase

    Bought the car over the phone within 12 hours of being listed on autotrader, was worried the condition might be an issue. But after a detailed phone call to them, I was assured it would be better than described and the photos were well covered the whole car. And even delivered it to me for a very cheap price. All I can say I’d 5 stars the car is awesome, and one very happy 17 yr old son Cheers

    Reply from The Motor Company on 24/09/19

    Hello mark Thank you for your feedback on the purchase of the Vauxhall Corsa you brought off us for your son. We’re so happy you and your son was really happy with it. We always try our best to make second hand car buying a pleasant experience. If there is anything whatsoever you need help with then please get in touch. Welcome to the motor company family. Kindest regards The motor company Sutton Coldfield


  • 5

    Great customer experience

    By Elliot H on 21 September 2019 | Verified purchase

    I bought a car for my daughter which has turned out to be a real gem. There was confusion with regard to the new MOT as it wasn't showing on the DVLA system. By the time it was sorted the 2 front tyres were close to being illegal. Without me asking they offered to put 2 nearly new part worn tyres on for free. This was a really nice touch that turned the situation around.

    Reply from The Motor Company on 24/09/19

    Thank you Elliot We’re happy that you like your new motor . We hope to see you in the future . Kindest regards The motor company team


  • 5

    Very happy with the service and car x

    By Donna C on 02 September 2019 | Verified purchase

    Very helpful and honest chap. Very pleased with my new car. Would recommend to anyone I know after a new vehicle. Thanks x

    Reply from The Motor Company on 24/09/19

    Thank you Donna for your custom. It was lovely to meet you. From start to finish you have been fantastic with us. We hope to see you in the future. Thanks


  • 5

    Really friendly and positive experience

    By Neil O on 25 July 2019 | Verified purchase

    I wanted a Smart car to act as the family runabout, and found the perfect fit at the Motor Company. I've only ever bought cars from a main dealer before, so was not sure what to expect. The Motor Company were extremely helpful, collected me from the local train station, and sorted all the paperwork painlessly. The car was very well presented, and exactly as described. Overall I was very impressed with the standard of service and the focus on the customer. There are some main dealers who could learn a lot from this organisation. An unhesitating five stars.

    Reply from The Motor Company on 25/07/19

    Thank you so much for your custom Neil it was a pleasure doing business with you. We hope you enjoy the motor and if you have any questions then please don’t hesitate to get in touch. We hope to see you in the near future. Kindest regards The motor company team


  • 5

    Vw Passat

    By John R on 23 July 2019 | Verified purchase

    Excellent customer service and great communication from start to finish. Matt was a really friendly guy who was an absolute pleasure to do business with. Would definitely recommend!

    Reply from The Motor Company on 25/07/19

    Thank you John for your repeat custom. We hope you enjoy your new motor. All the best The motor company team


  • 5

    Excellent service

    By Lisa C on 15 July 2019 | Verified purchase

    Friendly, no pressure, helpful. First class service and after sales 😊

    Reply from The Motor Company on 16/07/19

    Hello Lisa Thank you so much for your review. It was a pleasure selling you a vehicle. We hope your son loves his new Corsa. All the best Matt


  • 5

    Hyundai IX35

    By Stewart P on 06 July 2019 | Verified purchase

    The staff are very helpful and the car is as described no pressure to buy and left alone to look at the car would go there again

    Reply from The Motor Company on 16/07/19

    Hello stewart Thank you for your review. We hope you enjoy your new motor. If you need anything what’s so ever then you know where we are. Kindest regards The motor company


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