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Customer reviews of The Motor Company

At The Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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The Motor Company

The Motor Company

Based on 34 customer reviews

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  • 5

    Best service I have experienced!

    By Liam S on 17 April 2019 | Verified purchase

    Great service, was able to look around the car without being hassled, it was just as good as stated on the ad. Let me test drive it and even directed me to a petrol station to give me enough fuel to get me home. I p/x’d my car and I was given a very fair price for that also. I was even contacted a few days later to see how I was getting on with my new car. Faultless service.

    Reply from The Motor Company on 18/04/19

    Thank you liam for your kind words we hope you enjoy your new Audi A4 s-line ¿¿

  • 5

    First car

    By Paul C on 23 March 2019 | Verified purchase

    Excellent service, a good selection of cars suitable for first time buyers.

    Reply from The Motor Company on 20/05/19

    Thank you Paul for your purchase. We hope to see you return again in the future

  • 5

    Exercise Caution

    By Robert P on 19 March 2019 | Verified purchase

    I would strongly recommend sighting the FSH document BEFORE any purchase - mine wasn't available but I trusted that the advertised "FSH" was accurate. (My mistake). Received in the post a (duplicate) service book which showed the last service was 17 months previously (and then only an interim). Again, do check before purchase - my mistake cost me £220 for a much needed service. Also be aware that the warranty has many exclusions including any pre-existing issues, so isn't really like a new car warranty despite its claims. The car sounded its emergency oil alarm after 20 miles - £24. Windscreen washer failed within 4 days - excluded from warranty - £86. Advised to TMC of oil and FSH issue - and requested a contribution for service costs - no response. I don't say avoid TMC at all costs - (a sole trader I think) - they have a good selection cars, but be very cautious and precise with full information on the warranty terms and claims of a "FSH" before you buy.

    Reply from The Motor Company on 22/03/19

    Hello Robert We’re sorry you had these small issues but we wasn’t aware and have not heard from you or been in contact since the purchase on 03/11/18.The car was serviced based on year / mileage and didn’t need doing at the time of purchase as it was in the mileage frame of being a full service. If you had got in contact with us then we could of got the screen was bottle fixed and happily serviced it for you. Kindest regards The motor company

  • 5

    So happy with my new car

    By Laura E on 16 November 2018 | Verified purchase

    the motor company was great, they had no hesitation to let me test drive my new car on my own, I then went away and then contacted him the next day to put down a deposit, it was taking a while to get the funds together but matt was patient with me and even though there was a lot of interest in my car he stuck to his word and held it for me! So grateful as I am so happy with my new car😍 he also helped me tax the car which saved me doing that! I would definately recommend the motor company, a nice local family run business πŸ‘

    Reply from The Motor Company on 17/11/18

    Thank you laura we hope you enjoy your new Nissan Juke ¿¿¿

  • 5

    Very good sale and good quality cars

    By Connor P on 12 October 2018 | Verified purchase

    Good cars for sale for very cheap prices, immaculate condition

    Reply from The Motor Company on 17/11/18

    Thank you Connor we hope you enjoy your new motor

  • 5

    Pleasant, highly recommended experience

    By Hannah S on 01 August 2018 | Verified purchase

    Fantastic, genuine guy. Who was truthful. No hassle. We were able to browse independently which is great. Highly recommend this company.

    Reply from The Motor Company on 25/07/19

    Thank you Hannah for your custom What a great person to deal with Kindest regards The motor company ltd

  • 5

    Stress free car shopping

    By Emily H on 24 May 2018 | Verified purchase

    I have had a good experience buying my new car. There was no pressure sales we was left to look at the car and take it for a test drive. Even in the aftercare I have had a good experience got in contact and they have ben very helpful! Only waiting on a couple of parts for the car(I bought the car very quickly and they had only had the car 1 night. This is the reason for the delay in the parts arriving) but that wouldn't put me off looking at another car from here. Highly recommended as its not often you find a car garage and they don't pressure you into buying something!

  • 5

    Fantastic customer services

    By Sheenasheena A on 21 May 2018 | Verified purchase

    I bought a car off Motor World a few weeks ago and I’m really pleased with it. He was so professional and knew what I was looking for. He gave me a good price for my P/X also. I would not hesitate to use him again. πŸ‘Œ

  • 5


    By Jeff A on 02 May 2018 | Verified purchase

    bought my sons first car from here , and I’ll be looking here for my other sons first car , pleasant easy to deal with and honest , highly recommend

  • 5

    Old school customer service wins every time

    By Lucy K on 27 April 2018 | Verified purchase

    We saw what we wanted online, called ahead to confirm the car as still available, visited the Motor Company site, test drove the Car without any troubles and completed the sale within 10 minutes with a very friendly negotiation. A refreshing experience!