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Customer reviews of The Motor Company

At The Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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The Motor Company

The Motor Company

Based on 40 customer reviews

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  • 5

    Fantastic fiesta

    By Ellie B on 04 July 2019 | Verified purchase

    Amazing experience with the motor company! Thank you ever so muc for my Ford Fiesta ! I am over the moon with it! Also realy appreciate you collecting me from the train station! Will definitely recommend.

    Reply from The Motor Company on 15/07/19

    Hello Ellie Thanks for your custom. We hope you enjoy your new motor ¿

  • 5

    Purchased Ford Fiesta for my son, great service

    By Gareth S on 10 June 2019 | Verified purchase

    Purchased a car for my son from this company, excellent help and assistance from the staff, the car has been excellent also

    Reply from The Motor Company on 11/06/19

    Thank you Gareth for the lovely review. We hope you enjoy the new motor

  • 5

    What can i say! I CAN SAY AWESOME THANK YOU..

    By Nick D on 10 June 2019 | Verified purchase

    Diamond geezer! bought my first car from him last year. Now bought my wife a run around, not an issue at all with any vehicle as described. Always willing to go the extra mile.

    Reply from The Motor Company on 11/06/19

    Thanks nick for your feedback. We’re glad your enjoying the motor and are considering us for a second car. We hope to see you soon

  • 5

    Great company value for money

    By Jabrhan K on 05 June 2019 | Verified purchase

    Great car great guy to deal with stress free shopping well pleased with the car greatt value for money would recomend no problems

    Reply from The Motor Company on 15/07/19

    Thank you for your custom here at the motor company . We hope to see you in the future.

  • 5

    Thank you!

    By Terry W on 16 May 2019 | Verified purchase

    Thank you all at the Motor Company for a great new car. Condition and price are spot on!

    Reply from The Motor Company on 20/05/19

    Thank you for your kind words. We hope you enjoy your new motor ¿¿

  • 5

    Audi A3 - the motor company - excellent service -

    By Leigh R on 18 April 2019 | Verified purchase

    Just purchased a Audi A3 from the motor company, I received excellent service from a professional team from start to finish. A very smooth transition, the car was absolutely perfect and as described I was very pleased on arrival and instantly had to buy it there and then. The team at the motor company made me and my family feel very welcome and done everything they could to assist me. I can’t recommend them enough and I definitely will be returning In the future. Thank you guys a very happy customer

    Reply from The Motor Company on 20/05/19

    Thank you Leigh We hope you enjoy your new Audi A3 s-line

  • 5

    Best service I have experienced!

    By Liam S on 17 April 2019 | Verified purchase

    Great service, was able to look around the car without being hassled, it was just as good as stated on the ad. Let me test drive it and even directed me to a petrol station to give me enough fuel to get me home. I p/x’d my car and I was given a very fair price for that also. I was even contacted a few days later to see how I was getting on with my new car. Faultless service.

    Reply from The Motor Company on 18/04/19

    Thank you liam for your kind words we hope you enjoy your new Audi A4 s-line ¿¿

  • 5

    First car

    By Paul C on 23 March 2019 | Verified purchase

    Excellent service, a good selection of cars suitable for first time buyers.

    Reply from The Motor Company on 20/05/19

    Thank you Paul for your purchase. We hope to see you return again in the future

  • 5

    Exercise Caution

    By Robert P on 19 March 2019 | Verified purchase

    I would strongly recommend sighting the FSH document BEFORE any purchase - mine wasn't available but I trusted that the advertised "FSH" was accurate. (My mistake). Received in the post a (duplicate) service book which showed the last service was 17 months previously (and then only an interim). Again, do check before purchase - my mistake cost me £220 for a much needed service. Also be aware that the warranty has many exclusions including any pre-existing issues, so isn't really like a new car warranty despite its claims. The car sounded its emergency oil alarm after 20 miles - £24. Windscreen washer failed within 4 days - excluded from warranty - £86. Advised to TMC of oil and FSH issue - and requested a contribution for service costs - no response. I don't say avoid TMC at all costs - (a sole trader I think) - they have a good selection cars, but be very cautious and precise with full information on the warranty terms and claims of a "FSH" before you buy.

    Reply from The Motor Company on 22/03/19

    Hello Robert We’re sorry you had these small issues but we wasn’t aware and have not heard from you or been in contact since the purchase on 03/11/18.The car was serviced based on year / mileage and didn’t need doing at the time of purchase as it was in the mileage frame of being a full service. If you had got in contact with us then we could of got the screen was bottle fixed and happily serviced it for you. Kindest regards The motor company

  • 5

    So happy with my new car

    By Laura E on 16 November 2018 | Verified purchase

    the motor company was great, they had no hesitation to let me test drive my new car on my own, I then went away and then contacted him the next day to put down a deposit, it was taking a while to get the funds together but matt was patient with me and even though there was a lot of interest in my car he stuck to his word and held it for me! So grateful as I am so happy with my new car😍 he also helped me tax the car which saved me doing that! I would definately recommend the motor company, a nice local family run business πŸ‘

    Reply from The Motor Company on 17/11/18

    Thank you laura we hope you enjoy your new Nissan Juke ¿¿¿